How do I apply my FLUZ NAIL press-on nails?
Start with clean, dry natural nails. Gently push back your cuticles and lightly buff the surface of your natural nails.
Choose the correct size for each nail.
File and gently buff your natural nails to remove shine and create a smooth surface.
Apply the included Jelly adhesive tabs to the press-on nail.
Align the press-on and press firmly for about 30 seconds.
Pro Tip: Jelly adhesive tabs offers a gentle hold and easy removal, so you can enjoy your press-ons while keeping them reusable for your next look. For a stronger, longer-lasting hold, you can use a nail glue of your choice instead.
How do I remove my FLUZ NAIL press-on nails?
Never force or rip off your press-ons.
Soak your hands in warm water for a few minutes to help loosen the adhesive.
Apply cuticle oil or a nail-friendly oil around the edges.
Gently loosen the press-on as the adhesive softens.
Use the included wooden stick to carefully lift the nail.
Clean any remaining adhesive from your natural nails.
Use a wooden stick to gently remove any remaining Jelly Adhesive from the press-on nail.
If the nail does not loosen easily, continue soaking rather than forcing it off.
How do I find my nail size?
For the best fit, please follow our Nail Size Guide and carefully measure each of your natural nails before ordering. If you’re between sizes, we recommend sizing up and filing the press-on for a more comfortable fit.
How long will the nails stay on?
With the included Jelly adhesive tabs , your press-ons can typically last 1–2 weeks with proper application and care. Wear time may vary depending on your nail prep, lifestyle, and daily activities. Frequent exposure to water, oil, or heavy use of your hands may shorten wear time.
If you prefer a stronger, longer-lasting hold, we recommend purchasing and using a nail glue,
What is included in the nail kit?
All kits Included
‑ Clear zip storage pouch
‑ Double‑sided nail file
‑ Buffing sponge buffer
‑ Wooden cuticle pusher
‑ Nail cleaning brush
‑ Jelly adhesive tabs
Can I reuse my press-on nails?
Yes, your press-ons may be reusable when removed carefully and kept in good condition. Avoid bending or damaging the nails during removal, and store them safely until you’re ready to wear them again.
How long does it take to make custom press-on nails?
Custom sets typically take 5-7 business days to handcraft after all design details have been confirmed. Processing time is separate from shipping time. Your order will ship as soon as your set is complete.
How long does shipping take?
Shipping typically takes 7–15 business days, depending on your location. Once your order ships, you’ll receive a tracking number by email.
Do you offer worldwide shipping?
Yes, we ship worldwide. Available shipping methods, costs, and estimated delivery times will be shown at checkout. We offer complimentary shipping on orders over $100 USD. International customers may be responsible for customs duties, import taxes, or other fees charged by their country.
How does the custom nail process work?
After placing your custom order, we’ll contact you to confirm your nail size, shape, length, and design ideas. You can send us inspiration photos, mood boards, color ideas, or anything that helps us understand your vision.
We’ll then create your custom design and provide a personal video to walk you through the details before production begins.
Can I customize one of your existing designs?
Absolutely. You can use one of our existing designs as a starting point and customize the colors, shape, length, finishes, or details. You can also mix and match elements to create a set that feels uniquely yours.
Can I request a completely original design?
Yes. Send us your inspiration photos, color ideas, mood boards, or any other references you have in mind. Our nail artists will work with you to create a custom set around your vision.
What is the personal video included with my custom order?
Every custom order includes a personal video created specifically for your order. We’ll use the video to walk you through your design, discuss colors and details, and make sure everything looks right before we begin handcrafting your set.
Will I see my custom design before you make it?
Yes. You’ll receive a design preview to review and approve before production begins. Every custom order also includes a personal video where we walk through your design, colors, shape, length, and key details together.
Can I change my order after placing it?
If you need to make a change, please contact us at fluznail@gmail.com as soon as possible. For custom orders, changes may be possible before your final design is approved. Once you approve the design or production begins, changes may no longer be possible.
Can I return or exchange my nails if I change my mind?
For hygiene reasons, we do not accept returns or exchanges simply because you changed your mind or would like a different style or size. Please review your order carefully and use our Nail Size Guide to select the correct size before purchasing.
What if my custom nails do not fit?
Each custom set is handcrafted according to the measurements you provide. We recommend carefully following our Nail Size Guide before placing your order.
If you provide incorrect measurements and your set does not fit, we are unable to remake or refund the original set. However, we’ll offer 10% off your reorder with the correct measurements.
If we made your set incorrectly based on the measurements you provided, please contact us at fluznail@gmail.com within 7 days of delivery so our team can review the issue and help make it right.
What if I receive the wrong item or something is missing?
Please contact us at fluznail@gmail.com within 7 days of delivery with your order number and clear photos of the items you received. Our team will review the issue and work with you to make it right.
What should I do if I receive a damaged or defective item?
While rare, issues can happen. If your order arrives damaged or defective, please contact us at fluznail@gmail.com within 7 days of delivery with your order number and clear photos or videos of the issue. Our team will carefully review your case and work with you on an appropriate solution.
When will I receive my tracking number?
Once your order ships, you’ll receive an email with your tracking number. Tracking updates may occasionally take some time to appear. If your tracking information hasn’t updated for 7 business days, please contact us at fluznail@gmail.com and we’ll look into it with the shipping carrier.
Can I change my shipping address or cancel my order?
Please contact us at fluznail@gmail.com within 12 hours of placing your order if you need to change your shipping address or cancel your order. After 12 hours, your order may already be in processing or production, so changes or cancellations may no longer be possible.